FAQ
Most frequently asked Questions and Answers
Fill out our inquiry form to check our availability for your event. We will respond within 24 hours M-Th.
We are typically away from the office Friday-Sunday while we are onsite working at events.
We typically arrive 1 hour to 1.5 hours before the event start time. This allows us time to arrive, set up, test and freshen up before the event starts.
Starting in 2024, we are requiring that all our clients book for the entire duration of their inquired event. The reason is mainly for safety as guests tend to walk around our equipment during set up & ask questions while around the area we need completely cleared. It looks more professional & provides a better event experience when guests know they can access our service during the duration of your event. *If your party moves to another room, leaving us the ability to set up/break down-that would be an exception.
Expect to provide 10ft by 10ft space for our Photobooth service. You want to leave guests room to move around safely. Our Backdrops are 8x8ft and require a roof of at least 8ft tall to fit.
A Zip File of all PhotoBooth captures are sent via email for easy drag and drop downloading. During an event, guests can receive captures via text, airdrop or download them from the live event gallery.
One of the incredible features of our Photobooth technology is the Live Gallery – a gallery that showcases all captures and updates in real-time throughout your event. The Live Gallery allows you, the client, and your guests- to view, download, and share their captures.
We require protection from the sun, heat, rain and wind. Direct heat can overheat our equipment and over expose your images. At night the bugs are instantly attracted to our LED screen & oval ring light. Rain is an absolute NO, we require complete overhead roof.
Yes, we require 50% down and signed electronic contract via email.